<em>Cognition and Communication at Work</em>

Subjects:
Communication in organizations.
Interpersonal communication.
Symbolic interactionism.

Cambridge ; New York, NY, USA:
Cambridge University Press, 1996.


Cognition and Communication at Work

This book brings together contributions from researchers within anthropology, psychology, communications, sociology, and cognitive science who are interested in redefining the methods and topics that constitute the study of work. They investigate work activity in ways that do not reduce it to a "psychology" of individual cognition or to a "sociology" of societal structures and communication (whether"micro" or"macro").

A key theme of the book is the relationship between theory and practice. This is not treated as an abstract problem of interest merely to social scientists. Instead, it is discussed as an issue that working people address when they attempt to understand a task and communicate its demands. Mindful practices and communicative interaction are examined as situated issues at work in the reproduction of communities of practice in a variety of work settings including courts of law, computer software design, scientific laboratories, repair and maintenance of advanced manufacturing systems, the piloting of airliners, air traffic control, baggage handling, and traffic management in underground railway systems.

This book will appeal to faculty, graduate students, and researchers in the fields of cognitive science, psychology, sociology, anthropology, education, and computer science.

Yrjo Engestrom is Professor of Communications at the University of California, San Diego and Academy Professor at the Academy of Finland. He is author of Learning by Expanding and Learning, Working and Imagining, and coeditor of the journal, Mind, Culture, Activity.

David Middleton is Senior Lecturer of Psychology at Loughborough University. He is author of Ideological Dilemmas: A Social Psychology of Everyday Thinking (with M. Billig et al.) and editor of Collective Remembering (with D. Edwards).